Coronavirus (COVID-19) Guidance is available at:

We should all continue to follow the latest guidance from Public Health England and the NHS. The latest information can be found here:

Department for Education Coronavirus helpline – this helpline has been set up to answer questions about the virus related to education. Staff, parents and young people can contact the helpline.

  • Phone: 0800 046 8687

  • Email: [email protected]

  • Opening hours: 8am to 6pm (Monday to Friday)

The following Government guidance has also been published:

Guidance for Educational Settings

Guidance on Social Distancing

Solar information for managing anxiety through the Coronavirus crisis

Social Stories – Helping to explain Coronavirus to children

Supporting your child back to school

Social emotional mental health newsletters

Autism team newsletters

Community Education Psychology support line

In order to support families during the Covid-19 pandemic, the Solihull Community Educational Psychology Service is providing direct access telephone consultation services for parents and carers. This service is available, 5 days a week for all parents and carers who live in Solihull who feel they may benefit from a consultation with a Community Educational Psychologist to support them with concerns they may have at this time.  Concerns might include:

  • How best to look after your own and/or your child’s mental and emotional well-being on a daily basis
  • How to talk with children about COVID-19 and their worries related to it
  • How to support children to engage with learning whilst at home
  • How best to maintain social connections whilst complying with social distancing
  • How to manage behaviour that can be challenging or difficult to manage

If you would like to arrange a consultation please call 0121 779 1734.  You will be offered an initial telephone consultation of 30 minutes with a Community Educational Psychologist. You will be asked to provide the following information:

  • Your name
  • The telephone number you would like to be contacted on
  • Email address
  • Times and dates you are available for a consultation.
  • Your or your child’s school (where relevant)
  • A brief description of the area you would like support in.

This service will, as far as possible, be confidential